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Sierra Avellana

CNMI Ferry System Assessment

1,500 Survey Responses Travelers, Residents & Farmers Surveyed 60 Stakeholder Interviews Industry & Community Perspectives Gathered 4 Survey Populations Distinct Markets Assesed Client: Commonwealth of the Northern Mariana IslandsService: Market Research & Feasibility AnalysisSector: Transportation & Infrastructure The Challenge The Commonwealth of the Northern Mariana… Read More »CNMI Ferry System Assessment

Nanbo Insurance – Building a Shared Vision for a Diversified Future

3 Business Units Strategic Areas Defined 4 Performance Priorities Accountability Areas Established Client: Nanbo InsuranceService: Strategic PlanningSector: Insurance & Financial Services The Challenge Nanbo Insurance, a long-established family-held insurance company in a small Pacific island economy, reached a critical inflection point when the underwriting relationship… Read More »Nanbo Insurance – Building a Shared Vision for a Diversified Future

Guam Visitors Bureau Visitor Exit Survey – Capturing Visitor Insights Across Guam’s Key Source Markets

8,181+ Approx. Surveys 5 Market Groups Visitor Markets Covered Monthly + Biannual Collection Schedule Client: Guam Visitors Bureau (GVB)Service: Quantitative Research / Visitor Exit SurveySector: Tourism & HospitalityProject Period: October 2025–2027 The Challenge Understanding Guam’s visitor economy requires more than tracking arrival numbers. Tourism decision-makers… Read More »Guam Visitors Bureau Visitor Exit Survey – Capturing Visitor Insights Across Guam’s Key Source Markets

Guam Farmers Co-Operative Research & Stakeholder Engagement Study

MR&D conducted a qualitative research and stakeholder engagement study with the Guam Farmers Co-Operative to better understand the challenges, opportunities, and future outlook of the local agricultural sector. The project aimed to capture insights from farmers and industry leaders to inform policy recommendations, resource allocation, and development strategies.  Through… Read More »Guam Farmers Co-Operative Research & Stakeholder Engagement Study

MCBCB–KTH Facilities Management Assessment & Partnering Initiative 

MR&D facilitated a comprehensive operational assessment and partnering initiative between Marine Corps Base Camp Blaz (MCBCB) and its facilities management contractor, KTH. The project aimed to evaluate current performance, identify operational gaps, and establish a collaborative framework for improving efficiency, accountability, and service delivery.  Through stakeholder workshops, performance reviews, and structured… Read More »MCBCB–KTH Facilities Management Assessment & Partnering Initiative 

IT&E Telecommunications Market Study (Consumer Focus Groups)

MR&D conducted a comprehensive qualitative research study on behalf of IT&E to assess consumer perceptions, preferences, and behaviors related to telecommunications services in Guam. The project aimed to better understand customer satisfaction, brand positioning, price sensitivity, and the key drivers influencing provider selection and switching behavior.  Through a series… Read More »IT&E Telecommunications Market Study (Consumer Focus Groups)