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Privacy Policy | Terms and Conditions

Privacy Policy | Terms and Conditions

We understand and respect the importance of your privacy and want you to know what information is collected online and how it is used.

Market Research and Development, inc. (MRD), respects your personal privacy and is committed to adhering to federal and state privacy laws and industry guidelines in order to protect you and your identity. This privacy policy (“Privacy Policy”) describes how we handle the personal information that you provide to us on this site (the “Market Research and Development Site” or the “Web Site”). This Privacy Policy applies only to the Market Research and Development Site, not to any other sites that may be accessible from here.

After reading this Privacy Policy, you will know:

  • What information MRD collects from you
  • How MRD uses your information
  • What choices you have about how MRD treats your information
  • How MRD protects your privacy
  • What MRD does about children visiting the Web Site
  • How you can contact MRD

Please be sure to read this Privacy Policy before using the Web Site or submitting information to us. By using the Web Site, you accept and agree to our privacy practices. Our Privacy Policy may change from time to time and your continued use of the Web Site means that you accept such changes, so please check this area periodically for updates to this Privacy Policy.

What We Collect

Your Information

When you provide us with your personal information (postal/email address, first and last name, telephone number, etc.), you may be periodically contacted by us with information on upcoming events, news, and announcements. If you do not wish to receive such mailings or contact, please contact us and provide us with your name, phone number, street and email address (used to verify your identity).

Any personal information you provide to us will not be released, sold or rented to any entities or individuals outside of Market Research and Development, inc. We will only disclose personal information when it is required by law or in the good-faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with a legal process.
  • Protect and defend the rights or property of our site or visitors.
  • Identify persons who may be violating the law, the legal notice or rights of third parties.
  • Cooperate with the investigations of purported unlawful activities.

Active Information Collection

Like many other web sites, we actively collect information from users of our Web Site both by asking specific questions through the comment submission, registration and other features of the Web Site and by permitting you to communicate directly with us via email. Some of the information that you submit during any comment submission, registration or other online process, may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, business name, address, phone number, fax number, e-mail address, etc.) and may include other sensitive information, such as product information.

When you visit the Web Site, we will not collect any personally identifiable or other sensitive information from you unless you provide it to us voluntarily. If you choose to register, during the registration process you will be asked for certain information, most of which is required in order to complete the registration. We will inform you which information is optional.

MRD does not have control over the privacy policies applied by any other party to whom you may disclose information. Third party sites that are linked to from the Web Site, including those of our Sponsors, Clients, or Partners, are not under the control of MRD and we are not responsible for their content or privacy policies. If you would like information on any other party’s privacy policy, you should contact that party directly, and we encourage you to do so.

Passive Information Collection

As you navigate through a web site, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection. Like most web site operators, we track IP addresses, use cookies and assign Internet tags. Your Internet browser automatically transmits to this Web Site some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. Our system also automatically gathers information about the areas you visit on this site.

This site may also collect anonymous information from your computer through cookies and Internet tags. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. However, certain features of this site might not work without cookies

We passively collect information to understand what areas of the Web Site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve the Web Site. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment. MRD does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.


Your contact information, product and financial information will be used for the purposes for which you supplied it to us (e.g., registering for certification), to send you related notices or materials and to respond to your comments or requests for information. If you direct comments to us or request information from us, we may ask you questions in an effort to tailor our response to your situation. We may also enhance or merge personally identifiable information with data obtained from third parties for the same purpose.

MRD will not sell your personally identifiable information to any outside organization for the organization’s own use without your consent. MRD may use third party vendors to perform certain services on behalf of the site, such as hosting the site, designing and/or operating the site’s features, or analyzing users interaction with the site. These vendors are instructed not to use the information for any other purpose.

MRD does not otherwise distribute to third parties your personally identifiable information. MRD, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.

MRD may provide aggregate statistics about our visitors, participants in our certification processes or studies, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. MRD also will disclose any information that it is required to disclose by law or by an appropriate government authority.


Client Information

We treat all information we receive from clients as confidential and do not use the information for any purpose other than to fulfill our obligations to them. We keep client information secure at all times and prevent the misuse and unauthorized disclosure of it by our employees or any third parties.

Research Participant Information

From time to time, in order to provide our services to clients, we may employ the use of client contact lists which would contain personal information such as names, email addresses, phone numbers, and mailing addresses. 

Any client supplied, personally identifiable information is destroyed after its use. We never store client lists beyond their immediate use. Additionally, all responses to our research are completely confidential. We collect data in our studies for research purposes only, and our use of that information will be limited to that purpose. Research participant answers will not be used by any entity as an aid for sales.

Research participation is voluntary, and sample members always have the opportunity to decline involvement or to “opt out” of the research after agreeing to participate.

In order to provide our services to clients, we may request from research participants their personal information such as names, email address, phone number, or mailing address. In cases of video recorded research, the ability to record facial image could be requested. This collection of personal information from research participants is done solely through the legal basis of consent.

We do not rent, sell or give personal information to any third party for the purpose of directly marketing any products or services. In some cases, we may need to share personal information with third parties that provide research services in support of the research project. On those rare occasions, any third party engaged is obligated to follow all of the same privacy protection regulations as followed by MRD.

Sharing of Information

We may share your information in the following ways: (a) with our service providers, as necessary to enable them to provide services to us (in which cases such service providers are prevented from using the information except has necessary to provide the services); (b) with our clients with the consent of the respondent; (c) as reasonably necessary to comply with law or a legal process (including a court or government order or subpoena), to detect, prevent, or otherwise address fraud, security or technical issues, to enforce this privacy policy, and to protect the rights, property or safety of MRD, our users, and/or the public; (d) if we sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a corporate transaction such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this privacy policy; or (e) with your express consent.


You may contact us at if you do not want your information to be used in the manner described in this Privacy Policy or wish to correct any information that you have provided to us. If you request a correction of your information, we will use reasonable efforts to make those corrections in our files.

If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this site may then be inaccessible or not function properly.


We have implemented both technical and procedural methods to maintain the integrity and security of all sensitive information under our control and protect it against loss, misuse and unauthorized alteration. In addition, our electronic files are backed up for redundancy and designed to be accessible only by authorized individuals.

This site contains links to other web sites operated by third parties that may be of interest to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this site, you do so at your own risk.



On occasion, we may preserve your email address, the original content of your email, and our response (if applicable) for a period of time for internal tracking purposes only. Regular Internet email is not a secure form of communication and any information sent via email should take this into consideration. Information submitted via online contact forms may be transmitted via email. You may choose to contact us via alternate methods to convey information that is more sensitive and/or confidential in nature.

When we do send you email, we will never ask you for sensitive and/or confidential information including credit card, social security, or other sensitive personal information and request that you do not enter it on any of the online forms on

Information that is automatically collected

We may collect data that does not reveal your specific identity to us, such as browser information, device, usage data, data collected from cookies and other technologies, obtained with your consent where required by applicable law, and aggregated information. These data are collected from third party services, such as Google Analytics, through cookies and other tracking technologies as described below. You may opt out of Google Analytics by visiting the Google Analytics Opt-Out Page.


When applicable, may use data collection tools such as cookies and other commonly used information-gathering tools to help us develop and improve our website and track advertising campaigns from banner ads and email opt-ins through third party services.

A cookie is a small piece of data that is sent to your browser from a web server and is stored on your computer’s hard drive. Usage of a cookie is in no way linked to any personally identifiable information on our site. A cookie does not damage your system, can’t read data off your hard drive or off cookie files created by other sites. You can choose whether to accept cookies or not by changing the settings of your browser. You can refuse all cookies or allow your browser to show you when a cookie is being sent. If you choose not to accept cookies, your web experience may be diminished and some site features may not work as intended.

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Web Logs

Every computer connected to the Internet is given a set of numbers that serve as that computer’s IP (Internet Protocol) address. When a visitor requests a page from, our web server automatically recognizes your IP address. Our web server does not automatically record your email address. Your IP address reveals nothing personal about you. We use this information to examine our traffic in aggregate, analyze usage trends, and learn how to improve our website, but do not collect and evaluate this information for individuals.

Children’s Privacy

Our website,, is intended to be directed to a general audience. We do not knowingly solicit or collect personal information from children on our site. The Web Site is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via e-mail at contact us if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our databases.

Other External Sites

Other external sites that may be accessible through are neither owned nor maintained by Market Research and Development, inc. Market Research and Development, inc shall not be responsible for the content and/or accuracy of any information contained in these sites. You are advised to read the privacy policy of those sites before disclosing any of your personal information.

Terms of Use

By using, you consent to the collection and use of information by Market Research and Development, inc as specified above. If we decide to change our privacy policy, we will post those changes on this page so you can be aware of what information we collect, how we use it, and under what circumstances we disclose it.